Civic Tech
I have contributed to civic tech projects by designing platforms that enhance public access to information and promote community engagement. Notable projects include the CityForward platform, which democratizes access to urban data for city officials, researchers, and citizens to support data-driven decision-making and community action. Additionally, I worked on the USDA FSIS website redesign to improve public health information dissemination and collaborated on the development of the OPENPediatrics platform to facilitate global sharing of pediatric care best practices, promoting knowledge sharing and improved healthcare outcomes.
Digital Transformation for Public Health
Ensuring public health through user-friendly design, innovative research, and a robust digital presence during the pandemic.
Improving Access to Government Benefits and Services
A collaboration with the Office of Evaluation Sciences to improve access to essential services like healthcare and housing through innovative, scientifically validated digital design.
Building Transparency into Federal Decision-Making
Collaborated with the General Services Administration (GSA) and the White House to increase transparency into the decisions behind $4.2B in waivers and exceptions to import and export policies.
USAID & Building Resiliency World-Wide
Bixal enhanced USAID's ResilienceLinks platform, improving global crisis response and coordination through user-friendly design and strategic long-term planning, addressing challenges like climate change, conflict, and pandemics.
DEA Outreach
Five projects that transformed the online voice of the nation’s largest law enforcement organization.
Supporting American Small Businesses
We transformed SBA.gov into a user-centric, accessible platform, increasing engagement by 801% in 2020 through extensive user research and human-centered design, better supporting entrepreneurs and small business owners.
United States Web Design System
As the design manager for federal projects at Bixal, I led USWDS integration and customization to meet specific agency needs, fostering cross-functional collaboration and improving user experience.